At UGC 21tab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services.
1. Information We Collect
We collect information that you voluntarily provide to us through our contact form and during business communications:
Personal Information
- Full name
- Email address
- Phone number
- Brand or company name
- Website URL
Project Information
- Target platform preferences
- Content type requirements
- Budget range
- Project timeline
- Project description and goals
Automatically Collected Information
- Browser type and version
- Device type and operating system
- IP address and approximate location
- Pages visited and time spent on our website
- Referring website or source
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and project requests
- To provide, maintain, and improve our UGC content creation services
- To communicate with you about projects, updates, and service offerings
- To send project proposals, quotes, and invoices
- To analyze website usage and improve user experience
- To comply with legal obligations and protect our rights
3. Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Secure form submission through Formspree's encrypted servers
- Limited access to personal data on a need-to-know basis
- Regular review and update of security practices
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Cookies & Tracking Technologies
Our website may use minimal tracking technologies to improve your browsing experience:
- Essential Cookies: Required for the website to function properly, such as remembering form inputs
- Analytics: We may use privacy-respecting analytics to understand how visitors interact with our website
- Third-Party Scripts: Our website loads fonts from Google Fonts, styling from Tailwind CSS CDN, and animations from GSAP CDN. These services may collect limited data as per their own privacy policies
You can control cookie settings through your browser preferences.
5. Third-Party Services
We use the following third-party services that may process your data:
- Formspree: For secure form submission and email delivery. Formspree Privacy Policy
- Google Fonts: For typography rendering. Google Privacy Policy
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
6. Your Rights
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Object: Object to the processing of your personal data
- Right to Data Portability: Request transfer of your data in a machine-readable format
To exercise any of these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project-related data is typically retained for a period of 2 years after the completion of a project for reference and quality assurance purposes.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: hello@ugc21tab.com
- Phone: +91 98765 43210
- Website: Contact Form